How 5G will transform VoIP for the better
VoIP improved dramatically when telecoms shifted from 3G to 4G — and businesses are in for a treat once 5G is rolled out. Mobile VoIP VoIP calls rely heavily on…
Always record your business calls
Introduction Voice over Internet Protocol’s (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don’t prioritize customer interaction are underutilizing it.…
VoIP vs VoLTE : A Look at the Differences
Introduction It’s most likely you’re using Voice over Internet Protocol (VoIP) telephony in your office. VoIP allows you to do conference calls, send instant messages, play music while a caller…
Different VoIP services you can benefit from
While Voice over Internet Protocol (VoIP) technology itself is easy to use, there remain several questions about its nature and deployment that every business owner should ask. Should VoIP be…
What you need to know about VoIP phishing
Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports…